New! Faster Shipping on HUNDREDS OF ITEMS!
We now have hundreds of items now available for faster shipping! Please contact us for more information.
- Once your order is placed and payment is verified, your order will placed into the production process.
- Your order will then be made and once completed you will receive an email that your order is complete along with tracking and shipping information.
- Your order will be in transit, please use the tracking number provided to see the progress of your order.
- Most orders ship out within 4-7 business days. Our factory may extend this during busier times of the year, there is NO GUARANTEE on shipping times.
- If you did not receive an order confirmation please check the email address you entered as well as your spam or junk mail box. Click here to contact us if you did not get a confirmation.
- Please be sure your address is correct that you put into our section
- Any orders returned for incorrect address will be subject to a shipping and handling fee
- NO PO BOXES ALLOWED! We DO NOT ship to PO BOXES. Generally if our package does not fit, it gets put somewhere in the post office and may get lost or stolen. We are NOT RESPONSIBLE for itemsthat are lost or stolen. USA Free Shipping Only.
- If your package shows "delivered" then we assume that you have received it. We are not responsible for lost, stolen or misplaced packages.
- Please be sure you order the correct size, there is a 25% restocking fee for sizing errors by the customer.
- All sizes listed are U.S. sizes and generally fit most.
IMPORTANT: All unauthorized work on our rings completely voids your warranty. These include engraving, resizing, repairs, and all modifications made to your ring by other jeweler.
Our products meet the highest standards of quality and workmanship, and must pass our rigorous QC before we send out .We built our reputation one satisfied customer at a time and we intend to keep it that way. That's why your purchase should meet or exceed your expectations. However, if you are not completely satisfied with your ring, Returns & Exchange are accepted on merchandise within 10 days. Please read the following instructions for details:
1. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
2. To return an item, you must contact us first. We will then guide you with further instructions.
3. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we are not responsible for lost items.
NOTE: Retain your tracking number as we will be unable to refund or replace your order without proof of delivery. Please wait 10-15 business days after your package delivered for return processes.